Scope of Work and Key Responsibilities
The Nursing Manager will be responsible for the following duties:
1. Manage, organize, and supervise all nursing services and activities within the hospital.
2. Develop and implement nursing policies, procedures, protocols, and guidelines.
3. Prepare nursing staff duty rosters and ensure adequate staffing in all departments and shifts.
4. Supervise nursing staff performance and ensure compliance with hospital rules and regulations.
5. Ensure the provision of safe, effective, and patient-centered nursing care.
6. Monitor and evaluate nursing care quality and take appropriate corrective actions when necessary.
7. Ensure proper implementation of infection prevention and control (IPC) measures.
8. Ensure accurate and complete nursing documentation, patient records, and reporting.
9. Identify training needs and organize continuous professional development programs for nursing staff.
10. Monitor the proper use, storage, and maintenance of nursing equipment and medical supplies.
11. Coordinate with doctors, department heads, and other healthcare professionals to improve patient care.
12. Handle nursing-related complaints and report significant incidents to hospital management.
13. Ensure proper patient handover and continuity of care between shifts.
14. Conduct regular departmental meetings and prepare monthly nursing performance reports.
15. Ensure that nursing staff maintain professional ethics, confidentiality, discipline, and respectful communication with patients and their attendants.
16. Participate in hospital quality improvement activities and accreditation-related processes.
17. Perform other relevant duties assigned by hospital management.
Required Qualifications
- Bachelor's Degree in Nursing (BSc Nursing) from a recognized university or institution.
- Valid professional registration or license to practice nursing, as applicable.
- Master's Degree in Nursing, Healthcare Management, or Public Health will be an advantage.
- Minimum 5–10 years of professional nursing experience.
- At least 2 years of experience in a supervisory or managerial position is preferred.
- Experience in maternity, obstetrics and gynecology, or other hospital settings will be an advantage.
- Excellent knowledge of using computers and MS Office
Required Skills and Competencies
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Good knowledge of nursing standards, clinical protocols, and patient safety.
- Knowledge of infection prevention and control (IPC).
- Ability to manage staff performance and resolve workplace conflicts.
- Strong organizational, planning, and problem-solving abilities.
- Ability to prepare reports and maintain proper documentation.
- Computer literacy, particularly in Microsoft Word and Excel.
- Ability to work under pressure and make appropriate decisions.
- Strong commitment to professional ethics and patient confidentiality.
Core Performance Expectations
The successful candidate will be expected to:
- Maintain high standards of nursing care.
- Ensure effective supervision and discipline of nursing personnel.
- Improve patient satisfaction and quality of nursing services.
- Ensure compliance with hospital policies and clinical protocols.
- Strengthen teamwork and coordination among healthcare staff.